• Client must be in a participating utility's service area.
  
  
• Client needs to have a "Shut Off" notice.
  
  
• Income level at or 50% of state median income.
  
  
• There must be some type of emergency that caused the bill not to be paid.
  
  
• Elderly and disabled are given special consideration.
  
  
• Assistance is limited to $400.00.
  
  
• A "Last Resort"- clients must try other public resources first.
  i.e., Energy Assistance or County Emergency Assistance.
  
  
• Assistance once per 12 months.
  
  
• Budget Counseling and Case Management available.